Communication


Providing Better Customer Service

One of the most important things that you need to do at your company is teach your employees the value of the customers. Find out what you can do to help instill this value in your employees.


Featured Articles


Handling Hostile Customers

Difficult customers are people who have it in their nature to make accusations based on their assumptions without letting you offer them your side of the story and we have all had experiences with them. But what is the most effective way of dealing with them?

Supporting Employee Development

Employees who chose to keep themselves updated at all the time have the advantage over others and are more satisfied in their occupation. They are also the ones who stick with the company the longest. How can you encourage employee growth?

Work Vs. Personal Life

How do you help your employees with the balancing act of maintaining a work and personal life? You take control of the situation by giving them days off. But is it really that simple?


Managing Customer Relations

Customers feel good when you recognize them or remember things about them from previous contacts. But how is it possible for you to remember so much about them? The answer is contact management software.

Difficult Partners

Even the most even-tempered laid back manager or partner is bound to become dissatisfied or angered with some aspect at some point and an explosion is inevitable. . Here are some guidelines which can help relieve the situation should it present itself?

How to Conduct Successful Sales Presentations?

Sales presentations help you grow and gain more business. You have to make a sales pitch without making your whole presentation sound like one. We have some tips on how to do just that!

Raising the Standards of Customer Service

Employees who chose to keep themselves updated at all the time have the advantage over others and are more satisfied in their occupation. They are also the ones who stick with the company the longest. How can you encourage employee growth?

Importance of Building Relations with a Temp Agency

When your company often seeks the aid of a temp agency because you constantly require skilled and trained professionals for only short amounts of time, your relationship with a temp agency can be of great importance to the running of your business.

Planning Attractive Business Presentations

So what are the steps you can take to make your presentation as effective, memorable and motivating as you want it to be? Find out!

Leading Efficacious Meeting

In order to plan and conduct a successful business meeting, there are important rules that should be followed. There are four key rules that will save an enormous amount of time and money for your organization